Given the complexity of vehicle leasing and salary packaging we believe that the call centre approach can be frustrating often producing a high level of customer dissatisfaction.

At SupaNova our experienced team members are the same point of contact from initial enquiry through to delivery of the car.

SupaNova's focus is to assist employees to minimise the purchase price of the vehicle and to maximise the available tax benefits. We minimise purchase prices by negotiating additional discounts from car manufacturers and Dealerships on our client's behalf. And we maximise tax benefits by assisting clients to minimise FBT and to maximise the use of pre-tax dollars.

Our commitment to you is:

• To ensure that each employee completely understands the impact of vehicle salary packaging on their net income.
• Quotes to be completed same day or at least within 24 hours.
• Finance applications to be processed on the same day or at least within 24 hours.
• Lease documentation to be sent on the same day as approval or at least within 24 hours.
• Vehicle settlements and delivery to occur on the same day as SupaNova receives correctly signed lease documentation or at least within 24 hours. 

From quoting through to vehicle delivery SupaNova leads the market in reducing vehicle delivery lead times to between 4 and 7 days.